Each product is made specifically for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Read more about our ecological sustainability commitment here

It takes a couple of days to produce your order, after which it’s shipped out. The delivery time after production can be estimated below.

Delivery times (in days) after production

* Delivery times are estimates and may vary depending on season, local disruptions, item type, quantity and/or colour.

Depending on your location and your order, we have fulfilment locations worldwide including the UK, USA, Spain, Australia, Canada, Brazil, Latvia and Japan!

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbours in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbours, get in touch with us with your order number.